CapitaLand India Trust : Sustainability Report FY 2023

The Trustee-Manager actively seeks to build positive and long-lasting relationships with all stakeholders. These include the investment community, employees, tenants, suppliers, contractors, and the local community. CLINT leverages several channels for active communication and timely addressing of the concerns of its stakeholders.

Key Stakeholder

Needs and Expectation of

Key Engagement Channels

Actions and Goals

Groups

Stakeholder Groups

Investment

• Strategic and

• CLINT’s website, SGXNet,

We aim to provide timely and

Community

sustainable growth,

email alerts, physical

transparent communications

total returns

meetings and virtual calls are

to keep the investment

• Accurate, timely

conducted throughout the

community apprised of

and comprehensive

year

significant topics relating to

information to make

• Annual General Meeting

corporate developments,

sound judgements

• Annual Report and

portfolio performance, asset

• Regular and clear

Sustainability Report

and capital management,

communications

• Biennial investor perception

sustainability matters, and

and updates

survey

acquisitions and divestments.

• Regular non-deal roadshows

Employees

• Active engagement

• Quarterly communication

We strive to create a cohesive

• Career progression,

sessions with senior

and healthy workplace based

job security and

management team

on trust, mutual respect

stability

• Regular employee surveys

and active communication.

• Competitive

• Induction programmes for all

With that, great emphasis

remuneration and

new hires

is placed on employee

employee benefits

• Communication and

empowerment and equal

• Learning and

feedback channels on

opportunity for all employees.

development

intranet portal

To maintain a committed

opportunities

• Regular performance

and engaged workforce,

• Workplace safety,

feedback and appraisals

employees are encouraged

health and wellness

• Internal and external training

to share their concerns and

and workshops

feedback through various

• Wellness, sports and social

channels, including employee

activities throughout the year

engagement surveys.

Tenants

• Competitive rental

• Regular tenant engagement

We are committed to providing

rates

surveys are conducted

premium quality solutions for

• Quality of facilities

business infrastructure and

• Safety and security

The following are conducted

services, as well as enhancing

practices

throughout the year:

workspace experience to

• Workplace

• Active communication

meet the needs of tenants. In

engagement and

• Networking events

addition, securing properties

environment

• Tenant engagement activities

from threats and ensuring the

health and wellness of tenants

and visitors is of paramount

importance.

Source Link

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