New integration brings generative AI interactions into full compliance visibility—allowing Smarsh to supervise and detect risk within existing workflows.
PORTLAND, Ore.- (BUSINESS WIRE)- As generative AI adoption accelerates across organizations, it is creating a new and urgent challenge for compliance: how to capture, supervise, and govern AI-driven communications at scale.
“This integration enables our customers to adopt tools like Claude Enterprise while maintaining the transparency, control, and compliance required in regulated industries,” said Goutam Nadella, Chief Strategy Officer at Smarsh
Smarsh, the global leader in digital communications data and intelligence, today announced it is integrating with the Claude Compliance API—enabling customers to capture and manage Claude Enterprise interactions directly within Smarsh Capture. The integration brings AI-generated conversations, prompts, and activity into existing compliance workflows—eliminating blind spots and enabling confident, compliant AI adoption.
Closing the AI Compliance Gap
As AI becomes embedded in everyday workflows, prompts, files, and system events can be considered part of official communications records—creating new regulatory and operational risks. Compliance teams must rapidly extend governance and oversight to AI-driven communications without slowing innovation or introducing gaps.
“Organizations want to move quickly with AI, but they can’t afford to do so without proper governance,” said Goutam Nadella, Chief Strategy Officer at Smarsh. “This integration enables our customers to adopt tools like Claude Enterprise while maintaining the transparency, control, and compliance required in regulated industries.”
By bringing Claude Enterprise into its platform alongside 100+ communication channels, Smarsh provides a unified view of both human and AI-generated communications—transforming compliance from reactive oversight into proactive intelligence. This builds upon Smarsh’s early leadership in capturing and governing emerging AI communication channels.
