BENGALURU, India, July 21, 2022: New Relic, the observability company, today announced the general availability of New Relic Monitoring for SAP Solutions, the industry’s first native observability solution delivered in an agentless manner for enterprises running critical business processes on SAP systems.
The solution empowers IT teams to better support business operations by harnessing existing SAP data sources to access all necessary telemetry data and avoids the need to install intrusive monitoring agents in SAP production servers or rely on third-party connectors. With all telemetry unified in one place, New Relic offers turnkey visualisation for dashboards, traces, and maps, in addition to anomaly detection and alerts for SAP and non-SAP systems. The solution can help teams with faster root-cause analysis and resolution of interruptions that may impact the organisation’s ability to generate revenue or deliver critical services.
Ninety-nine percent of the world’s largest companies rely on SAP to accelerate multiple business functions, from processing purchase orders and vendor invoices to running finance and payroll. These critical business processes cannot be interrupted without serious impact to an organisation’s ability to generate revenue and deliver products and services to their customers. Until now, getting a full view of all of the complex SAP applications throughout an organisation’s technology stack proved difficult, leaving customers unprepared for business process interruptions. New Relic Monitoring for SAP Solutions offers the industry’s first native observability solution delivered in an agentless manner for enterprises running critical business processes on SAP systems.
“Some of our largest customers across Asia are reliant on the support of the industry leading capabilities of SAP, which means that any issues with infrastructure or applications that emerge have the potential to be disruptive,” said Stewart Garrett, Managing Director, Asia at New Relic. “New Relic is creating greater visibility into business processes for these valued customers, thanks to the launch of Monitoring for SAP Solutions. It will allow technology teams to proactively detect issues, and creates swift resolution of problems when detected; elevating business level monitoring to a whole new level.”
“As a strategic partner to New Relic, we understand how mission critical SAP is to our customer base, which is why we are excited for the launch of New Relic Monitoring for SAP Solutions,” said Shrey Prakash, Director, Software & Cloud, Asia Pacific & Japan at SoftwareONE. “SoftwareONE helps our customers migrate SAP applications to the public cloud, and New Relic Monitoring for SAP Solutions will create the much needed visibility into performance and overall health of SAP systems to ensure a smooth and successful cloud migration.”
