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Gartner Predicts By 2025, 75% Of Companies Will “Break Up” With...

Apple’s StoreKit 2 simplifies App Store subscriptions and refunds by making...

Conversational AI startup Cognigy nabs $44M

Asapp releases dataset to help develop better customer service AI

SightCall raises $42M for its AR-based visual assistance platform

Affogata, which helps brands manage their online reputation, raises $5.5M

Pathlight, a performance management tool for customer-facing teams and the individuals...

Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer...

Coinbase commits to a ‘better customer experience’ following complaints

Pegasystems acquires Qurious.io to apply speech analytics to customer service

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