For these three go-getters, reskilling was their first move into tech-empowered roles.
A tech-related tip on boosting efficiency led Mr Ng Zhi Hao Matchy to embark on a tech-oriented learning journey of his own – with the goal of advancing his career within the field of human resources (HR).
At the time, he was a HR executive in the manufacturing industry, handling tasks like payroll, absentee processing, expatriate management and data entry.
“A colleague from the IT department shared how macros – a recorded sequence of commands – could do the same work but with greater speed and efficiency,” recounted the 40-year-old. “I decided to explore using macros and created a program to carry out my daily tasks, which my colleagues found useful as well.”
This experience fuelled Mr Ng’s aspiration to become a HR information systems (HRIS) specialist, dedicated to leveraging technology for the automation and optimisation of HR-related operational functions. In pursuit of this objective, he enrolled in data analytics, data visualisation and Python programming courses at NTUC LearningHub, a continuing education and training provider in Singapore.
NTUC LearningHub’s technology courses are delivered in collaboration with over 50 best-in-class content providers, ensuring their workplace relevance. The training provider has also partnered the Infocomm Media Development Authority of Singapore (IMDA) to expand the national reskilling and upskilling initiatives in the domains of artificial intelligence, cybersecurity, analytics, software engineering, and cloud and mobility.
BOOSTING HIS CAREER GROWTH WITH SPECIALIST KNOWLEDGE
Now an HRIS consultant in the financial services sector, Mr Ng said that his enhanced proficiency in data analytics and programming has empowered him to devise more efficient processes and methodologies at work.
While he had been exposed to big data at his former workplace, he felt that a more structured learning approach deepened his understanding of data analytics and Python programming, compared to ad-hoc learning on the job or self-study.
“Attending these courses not only boosted my confidence in specific skill sets but gave me an edge over other job applicants. I also find that employers have more confidence in you when you have certifications from trusted continuing education and training providers like NTUC LearningHub.”
Mr Ng hopes to pursue a tech-centric master’s degree in the future, with the goal of becoming an HRIS director. Until then, he remains committed to acquiring competencies that will help shape his career.
“With perseverance and continuous learning, you will become an expert who can put your learning to good use and achieve your goals,” he said.
REINVENTING HIS PROFESSIONAL PATH AFTER RETRENCHMENT
