Bangalore, India, March 2, 2022: New Relic, Inc., the observability company, today announced the opening of its Bengaluru office, taking its presence to 18 office locations worldwide. This latest global expansion will help New Relic meet the growing demand for its observability platform in India—its fastest-growing market in Asia. The expansion puts New Relic in a strong position to support India-based software engineers in taking a data-driven approach to planning, building, deploying, and running great software.
New Relic made inroads into the India market in 2020. Today, significant investments have been made to support the expanding roster of India-based customers harnessing the power of observability to improve uptime, reliability, and operational efficiencies to deliver exceptional customer experiences that drive growth.
New Relic plans to grow rapidly in India over the next five years by further increasing its in-country headcount and through sourcing new customers in key growth verticals including financial services, telecommunications, retail, e-commerce, and healthcare.
True observability is the power of knowing what’s happening across the entire tech stack and why at any time, whatever solution is in use. According to the New Relic 2021 Observability Forecast, 94% of IT decision makers (ITDMs) in India see observability as important and strategic to their business, with 75% believing it to be important and strategic to their role.
“India is an important market for New Relic, and our new office further emphasises our long-term commitment to the market and clients. We are on a mission to ensure that the best software and DevOps teams in India rely on New Relic to move faster, make better data-driven decisions, and build amazing software,” said Ben Goodman, SVP of Asia Pacific and Japan at New Relic. “Our India office opening is a milestone moment, and we are delighted to unveil our growth ambitions in this promising market. We hope to forge closer relationships with our customers and partners while supporting new clients as we chart a new course for growth in India.”
New Relic customers in India such as Capillary Technologies, CaratLane, Practo, Unacademy, and ZestMoney rely on the observability leader to underpin their digital transformation efforts and maintain best-in-class customer experiences. New Relic also played a significant part in assisting the government in the rollout of the COVID-19 contact tracing app, Aarogya Setu.
“We are proud to strengthen our roots in India at a time when the COVID-19 outbreak has pushed organisations to adopt digital transformation agendas faster than ever before. India presents a massive opportunity—both in terms of business growth and harnessing a highly educated technical workforce,” said Vidhur Bhagat, General Manager, Enterprise Business India at New Relic. “We have a proven track record of demonstrating how observability can help companies accelerate and enhance their digital transformation journeys. Our deepened presence in India allows us to expand the addressable market for observability and further help organisations benefit from our technology platform.”
